OUR RATING IN OUR INDEPENDANT CUSTOMER SURVEY...

As part of our process to continually improve our excellent services, we at VPJ Solutions decided to employ a consultant to communicate with our clients and to conduct a survey covering the experience they had while using VPJ Solutions.

Our aim in doing so is to ensure that we are offering the very best service and highest standards so our clients have a hassle and stress free ordering process and probably the best that can be offered...anywhere!

 

Here is how we done...

 

We scored maximum marks on the following:

  • Reliability

  • Responsiveness

  • Professionalism

  • Helpfulness

  • Customer service

  • Ease of doing business

  • Competitiveness

All those questioned said they would use our services again and would recommend us to others.

Other comments included:

  • The ease and speed of resolving problems
  • Effectively meeting deadlines
  • Professional re-packing to 'Classroom Ready' requirements
  • Clear labelling and packing lists on every box
  • Flexibility - Ability to respond to 'difficult' requests and to be 'pro-active' in meeting customer needs

Our overall score placed us in the highest score bracket title of

EXCELLENT SUPPLIER & MARKET LEADER

 

With our 98%(+) order fulfilment rate we are also taking time to go the extra mile to find those items that are 'out of stock' with individual suppliers and spending time 'searching' for hard to find items.

 

We would like to thank all of our clients who agreed to take part and hope we can continue to offer you a market leading service from order to delivery regardless of where you may be in the world.

 

If you have not yet had the benefit of our services you can order with us now and all year round, for everything your school may need.

 

 

VPJ Solutions Free News Letter...

VPJ Solutions Limited Newsletter 3 - October 2016
Supplies, Safety and Security for International Schools Guest Speakers & More
VPJ News Letter 3.pdf
Adobe Acrobat document [1.1 MB]
VPJ Solutions Limited Newsletter issue 1
VPJ News Letter 1.pdf
Adobe Acrobat document [655.0 KB]
VPJSolutions Limited Newsletter Issue 2 June 2016
VPJ News Letter Issue 2 June 2016.pdf
Adobe Acrobat document [670.0 KB]

Congratulations

 

VPJ's very own International Sales Director Vikki Coupland Graduated from University with a 2:1 in Education Studies & Psychology At BGU

 

Photo left to Right: Phil Jones, Vikki Coupland, Val Jones & Ryan Jones

LATEST NEWS...

Teachers and Education Publically Targeted by Terror Group...

 

The propaganda magazine circulated in France by (Unknown) ISIS (ISIL,IS) terror group has publically urged its followers to attack teachers in France and also condems western education and social services for being anti-muslim. (in its own perspective) 

 

The threat was made in the ISIS French language propaganda magazine 'Dar al Islam'

 

The report was also covered in the British daily Newspaper 'The Express'

 

Link: http://www.express.co.uk/news/world/626610/ISIS-Daesh-threaten-to-kill-teachers-stabbed-France-Paris-attacks

 

The BBC also carried the same story.

 

One suspected attack on a teacher in France was declared as a false attack and Police concluded after questioning that the reported 'victim' had self-inflicted the stab wounds with a box cutter and had fabricated the story, this was later confirmed as the 'victim' confessed to falsifying the report.

 

 

 

DUTY OF CARE FOR SAFETY AND SECURITY

Visit our Duty of Care page and find out about YOUR Duty of Care and the duty of care related to your School.

We cover the day-to-day issues and the wider issues of Threat & Risk and your vulnerability to it.

 

Do you fully understand what you can be held accountable for and what you are LIABLE for? Do you understand your responsibility and accountability and that of others? The School policy may be very different from the legal view-point.

Do you have adequate emergency safety and contingency plans? just how prepared are you?

 

VPJ Solutions have over 30 years experience in providing Safety and Security planning and advice to International Sector Leading Clients to help keep staff safe.

 

See our Duty of Care page for more information or contact us directly.

 

Don't leave it until it's TOO LATE !

VPJ Solutions Limited are members of EARCOS

We are located at:

VPJ Solutions Ltd

Unit 5 & 6

Punchbowl Lane

Brothertoft

Boston

PE20 3SB

UK

 

Registered Number 09475399

VAT Registered

Contact us today!

If you would like more information or wish to place an order, please contact us:

Tel: (+44) 01205 361815    

email: info@vpjsolutions.co.uk

 

Or use our contact form Click Here.

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