VPJ MISSION STATEMENT

 

To enhance the purchasing experience of educational resources for our clients in order to establish lasting relationships. We aim to exceed expectations by gaining trust through exceptional service  and customer care.’

 

Our mission statement and values are based around the type of quality service we supply; it's about people, our customers and our suppliers too.

 

Believing that we do our absolute best in every area from the initial contact through to final delivery and beyond is what makes our existing customers return year after year.

VPJ Ethos

 

Our Ethos is to strive for excellence.

We are constantly reviewing our service looking for ways to continue to improve. We take nothing for granted and we know our customers would want that from us.

 

Our values are based around a reliable and well defined business model with customer care at the fore. We believe in the personal touch, getting to know our customers and understanding their needs, priorities and concerns.

Our communications are clear, concise and helpful; geared to the understanding of what our customers need.

 

As a family based business we hold dear the traditional values of a family unit but we have a modern and flexible approach to all we do, but never lose sight of our core skill base and your needs.

 

We provide the service that maybe you would want for yourself;   professional, informative, flexible and friendly.

 

What more could you ask for?

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